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Billing & Payments

Keep your clinic revenue organised

Understand Relify pricing, streamline invoice approvals, and stay ready for Malaysia's e-Invoice requirements—all in one place.

Pricing Overview

Relify keeps your budgeting simple. Every branch enjoys the full platform without hidden upgrades or add-on surprises.

  • Standard subscription: RM 2,500 per branch per year, billed annually.
  • All modules included—EMR, Pharmacy, Billing, Analytics, and AI assistance.
  • Branches can be added anytime; fees are prorated so you only pay for the active months.
Standard Plan RM 2,500 per branch/year Branch 1 Branch 2 Branch + RM

Invoices in Relify

Create polished invoices that are easy for patients, employers, and insurers to understand. Everything lives in one screen so your team never loses context.

  • Start with a draft, add consultation items or medications, and convert to a final invoice when ready.
  • Capture insurance company names, membership numbers, and optional claim notes on each invoice.
  • Track payment status at a glance—unpaid, partially paid, or settled—and export PDFs or ZIP bundles for your records.
INVOICE #001 DRAFT FINAL INSURANCE PDF

Payments & Reports

Stay on top of revenue trends without digging through spreadsheets. Relify translates your transaction history into ready-made summaries.

  • View revenue dashboards by day, month, or branch to spot growth opportunities.
  • Filter by payment method to see cash, card, or transfer collections in seconds.
  • Download statements that include invoices, payments, and adjustments for finance reviews.
REVENUE DASHBOARD Today RM 2,400 Month RM 48,200 Year RM 520K CASH CARD BANK EXPORT

e-Invoice Readiness

Relify is designed to support Malaysia's LHDN e-Invoice framework. Your clinic can stay compliant without rebuilding your billing process.

  • Invoice templates collect the fields required for e-Invoice submission, including payer details and SST notes.
  • When national guidelines evolve, Relify updates formats and exports so your clinic keeps pace effortlessly.
  • LHDN e-Invoices are automatically submitted to government systems—test on preprod environment first, then go live on production.
  • Need to adjust an appointment's billing? Click the time box in your calendar to add or delete the visit slot before invoicing.
LHDN e-Invoice SST UPDATED

Billing FAQ

Quick answers to the questions finance and front-desk teams ask most often.

How do I resend an invoice PDF?

Open the invoice, click the download button, and share the refreshed PDF via email or WhatsApp in seconds.

Can I attach insurance documents?

Use the notes field to reference policy numbers and store supporting files in the patient record for easy retrieval.

What about SST or simple tax notes?

Add SST percentages or exemptions into the tax field so they appear clearly on every invoice and export.

Where can I see unpaid balances?

Filter invoices by status to surface outstanding amounts and send reminders before month-end closes.

PDF Send? Insurance? SST Tax? Unpaid? ANSWERED SOLVED $ %