Protect every patient interaction

Privacy & PDPA

Your patient data stays confidential. Relify follows Malaysia's PDPA guidelines so clinics can focus on care while respecting every individual's rights.

• Data is only used to deliver clinic services; marketing use is always opt-in.
• Every team member agrees to privacy terms when their account is created.
• Encrypted connections protect information in transit, whether you access via desktop or mobile.

User Roles & Access

Role-based permissions ensure the right people see the right information. Keep your operations efficient while limiting exposure.

• Admins configure clinic settings, billing, and user invitations.
• Doctors manage EMR notes, prescribe medications, and approve visit summaries.
• Pharmacists dispense medications, adjust stock, and manage inventory reports.
• Front desk roles handle scheduling, invoices, and payments without accessing clinical notes.

Audit & Activity

Transparent logs give managers clear oversight. Every meaningful action leaves a trace so you can investigate questions confidently.

• Track when inventory is restocked, stock takes begin, or prescriptions are updated.
• See which user created or edited invoices, expenses, and EMR notes.
• Appointments added or deleted via the calendar time boxes appear in activity reports, keeping schedules accurate.

Data Handling

Files and images that support care are stored securely and easy to download when you need them. Each link is time-limited for extra protection.

• Clinic logos, invoice PDFs, and lab reports are encrypted at rest.
• Downloads use secure links so only authorised users can access sensitive records.
• Patient data stays within Malaysia-based infrastructure aligned with healthcare requirements.

Best Practices

A few proactive habits go a long way. Make security part of daily routines so your clinic remains resilient.

• Encourage strong, unique passwords and regular updates.
• Review user access quarterly and remove accounts for staff who have moved on.
• Provide quick refreshers during team meetings on how to handle sensitive files.
• Document a simple response plan so everyone knows who to contact if something looks unusual.