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Billing & Payments

Keep your clinic revenue organised

Understand Relify pricing, streamline invoice approvals, and stay ready for Malaysia's e-Invoice requirements — all in one place.

Pricing Overview

Relify keeps your budgeting simple. Every branch enjoys the full platform without hidden upgrades or add-on surprises.

  • Standard subscription: RM 2,500 per branch per year, billed annually.
  • All modules included — EMR, Pharmacy, Billing, Analytics, and AI assistance.
  • Branches can be added anytime; fees are prorated so you only pay for the active months.
Standard Plan RM 2,500 per branch / year Branch 1 Branch 2

Invoices in Relify

Create polished invoices that are easy for patients, employers, and insurers to understand. Everything lives in one screen so your team never loses context.

  • Start with a draft, add consultation items or medications, and convert to a final invoice when ready.
  • Capture insurance company names, membership numbers, and optional claim notes on each invoice.
  • Track payment status at a glance — unpaid, partially paid, or settled — and export PDFs or ZIP bundles.
INVOICE #001 RM 240 PAID DRAFT FINAL PDF

Payments & Reports

Stay on top of revenue trends without digging through spreadsheets. Relify translates your transaction history into ready-made summaries.

  • View revenue dashboards by day, month, or branch to spot growth opportunities.
  • Filter by payment method to see cash, card, or transfer collections in seconds.
  • Download statements that include invoices, payments, and adjustments for finance reviews.
REVENUE DASHBOARD Today Month Year

e-Invoice Readiness

Relify is designed to support Malaysia's LHDN e-Invoice framework. Your clinic can stay compliant without rebuilding your billing process.

  • Invoice templates collect the fields required for e-Invoice submission, including payer details and SST notes.
  • When national guidelines evolve, Relify updates formats and exports so your clinic keeps pace effortlessly.
  • LHDN e-Invoices are automatically submitted to government systems — test on preprod first, then go live.
  • Need to adjust an appointment's billing? Click the time box in your calendar to add or delete the visit slot.
LHDN e-Invoice Required fields SST field UPDATED

Billing FAQ

Quick answers to the questions finance and front-desk teams ask most often.

Open the invoice, click the download button, and share the refreshed PDF via email or WhatsApp in seconds.

Use the notes field to reference policy numbers and store supporting files in the patient record for easy retrieval.

Add SST percentages or exemptions into the tax field so they appear clearly on every invoice and export.

Filter invoices by status to surface outstanding amounts and send reminders before month-end closes.

Each branch is billed at RM 2,500 per year. New branches added mid-year are prorated, so you only pay for the months actually active.