Protect every patient interaction

Privacy

Privacy & PDPA

Your patient data stays confidential. Relify follows Malaysia's PDPA guidelines so clinics can focus on care while respecting every individual's rights.

• Data is only used to deliver clinic services; marketing use is always opt-in.
• Every team member agrees to privacy terms when their account is created.
• Encrypted connections protect information in transit, on desktop or mobile.

Access

User Roles & Access

Role-based permissions ensure the right people see the right information. Keep operations efficient while limiting exposure.

• Admins configure clinic settings, billing, and user invitations.
• Doctors manage EMR notes, prescribe medications, and approve visit summaries.
• Pharmacists dispense medications, adjust stock, and manage inventory reports.
• Front desk handles scheduling and invoices without accessing clinical notes.

Audit

Audit & Activity

Transparent logs give managers clear oversight. Every meaningful action leaves a trace so you can investigate questions confidently.

• Track inventory restocks, stock takes, and prescription updates.
• See which user created or edited invoices, expenses, and EMR notes.
• Appointments added or deleted via the calendar appear in activity reports.

Storage

Data Handling

Files and images that support care are stored securely and easy to download when you need them. Each link is time-limited for extra protection.

• Clinic logos, invoice PDFs, and lab reports are encrypted at rest.
• Downloads use secure, time-limited links so only authorised users can access records.
• Patient data stays within Malaysia-based infrastructure aligned with healthcare requirements.

Tips

Best Practices

A few proactive habits go a long way. Make security part of daily routines so your clinic remains resilient.

• Encourage strong, unique passwords and regular updates across all accounts.
• Review user access quarterly and remove accounts for staff who have moved on.
• Run quick refreshers during team meetings on handling sensitive files.
• Document a simple response plan so everyone knows who to contact when something looks unusual.