Financial performance
Revenue, discounts, tax, expenses, payment methods and outstanding balances.
Branch Analytics
See the entire branch, not just a handful of charts.
Finance, visits, appointments, queue, team, incentives, inventory and payers in one view. Monthly, yearly or any custom range, exportable to XLSX.
KL Sentral
XLSX
Net revenueRM 84.6k↑ 12.4%
Visits1,284↑ 8.1%
Avg. wait11m 42s−2m 18s
Stock at risk7 items3 expiring
Revenue & visits
RevenueVisits
1 Aug15 Aug31 Aug
Payer mixAug
RM 84.6kbilled
- Self-pay46%
- Panel27%
- Insurer17%
- TPA10%
Full branch intelligence
Every important part of the branch, reviewed together.
Go from the summary to the detail behind the number, without exporting module by module.
Clinic activity
Visits, diagnoses, services, procedures, pharmacy and lab volume.
Team & incentives
Doctor and staff performance, contribution, targets and incentives.
Inventory & procurement
Stock value, low stock, expiry exposure, supplier spend and reorders.
Operational performance
Queue and consultation time, appointments, no-shows and hourly workload.
Payers, claims & collections
Panel and insurer mix, claimable revenue, patient portions and aged AR.
Flexible time analysis
Monthly, yearly or exactly the dates you need.
Standard periods for routine reviews, or a custom range to investigate a campaign, staffing change or stock event.
- Month
- Year
- Custom range
- Previous period
- Same period last year
Operational drill-down
Know what’s happening behind the performance.
Queue pressure, appointment reliability, payer exposure and stock health: the details that explain the headline.
Operational health
This monthAverage queue waitPeak 10 AM–12 PM
11m 42sAppointment no-showsHigh on Monday mornings
4.8%Lab turnaroundIn-clinic tests
23mPayer receivablesOver 30 days
RM 8.9kDispensing1,942 lines this month
+7.2%Inventory health
XLSXHealthy stock86%
Low stock14 items
Expiring < 90d7 items
Reorder needed18 items
Slow movement11 items
Stock valueRM 42,318
Supplier spendRM 16,904
Write-offsRM 624
Team performance & incentives
Turn performance into something you can act on.
Review workload, contribution and targets, then use the same data for transparent incentive calculations.
- Measure contributionVisits, revenue and consultation time.
- Review targetsActual against branch or individual targets.
- Prepare incentivesVisible and exportable for payroll review.
Reports & XLSX exports
When you need the raw detail, take it with you.
Structured XLSX files for review, accounting, operations or management, instead of copying numbers out of dashboards.
- Financial
- Inventory
- Team performance
- Appointments & queue
- Payers & receivables
- Clinical activity
Every moduleFinance, clinical, team, stock and payers.
Any periodMonth, year or a custom range.
ComparePrevious period or same period last year.
XLSX exportsStructured files, ready to share.
What can branch administrators see in Relify Analytics?
Financial performance, clinic activity, team and incentives, inventory and procurement, operational performance such as queue and appointments, and payers, claims and collections, all for the selected branch and period.
Can I choose the reporting period?
Yes. Switch between monthly and yearly views, or set a custom date range. You can also compare with the previous period or the same period last year.
Can I drill into the detail behind a number?
Yes. Move from a headline figure into the operational detail behind it, such as queue pressure, no-shows, payer receivables or stock at risk, without exporting each module separately.
Does it cover team performance and incentives?
Yes. Review doctor and staff workload, contribution and target achievement, and use the same data to support transparent incentive calculations for payroll or management review.
Which reports can be exported?
Financial, inventory, team performance, appointments and queue, payers and receivables, and clinical activity reports, exported as structured XLSX files.
How do I check pricing or arrange a demo?
Visit the pricing page to review plan options, or contact Relify to arrange a demo of branch analytics.