Relify for front desk teams

Move every patient from arrival to payment.

Registration, queue calls, printed tickets, patient QR tracking, invoices and payer details in one connected front-desk flow.

  • Printable queue tickets
  • QR tracking for patients
  • TV display
One connected shift

Everything reception needs, arranged around the patient.

See the queue, issue tickets, support payer patients and finish billing from one coordinated workflow, instead of moving between disconnected screens.

See who is waiting, called or already with the doctor.

Keep the full patient flow visible and move each patient forward without losing their place.

A number patients can actually follow.

Print the ticket with a QR code that opens the patient’s live status.

Use the TV for more than queue numbers.

Show campaigns, announcements or health education.

Build the bill from the completed visit.

Review consultation, medication and service charges before collecting payment.

Support TPA, insurance and panel patients.

Keep the payer amount separate from the patient balance.

TV display, included from Essential onwards.

Open the waiting-room display on any clinic TV, synced to the front-desk queue.

Patient-side queue tracking

Let patients check the queue without returning to reception.

The printed QR opens a simple status view on the patient’s phone: their number, how many people are ahead and when they have been called.

  • No patient account requiredThe public queue link opens directly from the printed QR.
  • Clear status from check-in to consultationWaiting, called or already in consultation.
  • Fewer repeated queue questionsReception focuses on arrivals, calls and billing.
Waiting-room display

A live queue on one side. Your clinic promotion on the other.

Call the next patient, show upcoming numbers and give the clinic space for screenings, packages, announcements or health education.

Reception checkout

From completed visit to paid invoice, without rebuilding the bill.

Pull through chargeable visit items, choose the payer arrangement and keep the final patient amount visible before confirming payment.

01 · Review charges

Pull in the completed visit items.

Consultation, medication, procedures and services are ready for reception to review.

02 · Apply payer

Route the bill to the correct payer.

TPA, insurance, panel, corporate, government or direct patient billing.

03 · Complete payment

Create the invoice and close the checkout.

Save the patient and payer portions, then record the payment method.

Run your whole clinic on Relify.

One month free. No credit card required. Free migration help.